Package Receiving Service — Santa Monica Mail Concierge
Every package, held safe. Delivered when you're home.
The doorbell camera shows the box arriving at 11:04 and someone else taking it at 2:15. There's a better way to receive things.
The problem with your porch
Carriers deliver when it suits their route, not your day. Signatures get missed, boxes sit in the sun or the rain, and porch theft is a fact of life on even the nicest streets. Then there's the other direction: the return sitting by the door for three weeks because printing a label and finding a drop-off never quite makes the list.
Ship everything to us instead
Postely Household gives you a staffed Santa Monica receiving address for every carrier — UPS, FedEx, USPS, DHL, couriers, furniture freight. From there:
- Every package is logged, photographed, and held safe indoors — you're notified by text or email the moment it arrives
- Signature-required and oversized deliveries are handled for you
- We bring everything to your door in a window you choose — not a window a carrier chooses
- Returns are a text message: we pick up, pack, label, and ship
- Your letter mail is fully curated too — scanned, sorted, junk gone — everything in Postely Business is included
One address, one feed, one text when you need something back out the door. If you mainly need letter mail on your phone, start with the virtual mailbox instead.
How package receiving works
Postely Household is the mail concierge Santa Monica households have been waiting for, built around one idea: you receive mail and packages at our staffed street address instead of your home, and we bring them to you when it suits your day. It works like a private mailbox with a person behind it, without the trip to the post office. Postely is a package receiving service Santa Monica residents can actually schedule around: every carrier — UPS, FedEx, USPS, DHL, couriers, furniture freight — delivers to us, and we log and photograph each box, hold it safe indoors, and notify you the moment it lands. Letters are scanned to your phone the same day; packages are delivered to your door in a window you choose. One address handles all of your mail and packages, coming and going.
Postely Household
$179/mo
$149 /mo
Locked for life — Founding 50
Setup fee waived for the Founding 50. Monthly billing. Cancel anytime. No minimums, no contracts, no fine print.
Reserve founding accessCommon questions
What is a package receiving service?
It's a staffed address that accepts your deliveries for you. Rather than a box sitting on your porch, every package is received by a person, logged, photographed, and held safe indoors until we deliver it to your door in a window you choose.
Do I get a real street address?
Yes — a real Santa Monica street address, not a PO box. You can use it to receive mail and packages from any carrier, and it works as a private mailbox for letters too, scanned to your phone the day they arrive.
Can Postely receive mail as well as packages?
Both. Postely Household is a complete mail concierge in Santa Monica: letters are curated, scanned, and sorted while packages are held safe and delivered to your door — all your mail and packages in one place.
How is this different from a private mailbox?
A traditional private mailbox still means driving over to collect things. Our package receiving service brings everything to you — scheduled home delivery, returns handled by text, nothing left waiting on a porch.
Is porch theft really a problem in Santa Monica?
Package theft follows delivery trucks all over LA, and Santa Monica's walkable, street-facing blocks are no exception. Because every box comes to our staffed address instead of your doorstep, there's nothing left outside for a porch pirate to take.
What happens with signature-required deliveries?
We handle them for you. Our staff signs for anything that needs a signature — certified mail, high-value electronics, deliveries that would otherwise mean waiting home all day. Unlike self-serve mailbox services, a real person receives, logs, and safeguards each item until we bring it to your door.
Can you receive furniture and freight?
Yes. Oversized boxes, furniture, and freight are received and held indoors — no scrambling to be home for a delivery window and nothing left on the curb. We coordinate the drop to your door when it suits your schedule.
How do you handle holiday package volume?
The holidays are exactly when porches overflow and theft spikes. Every package still routes to our staffed address, logged and photographed as it lands, so a December rush stays organized and safe instead of piling up at your front door. Prefer letter mail on your phone too? Pair it with the virtual mailbox.